Support
Help when you need it.
Panori Studio Individual runs on 64-bit Windows 10 and Windows 11. It works without an account or licence.
Install on Windows
- Download from the official download page.
- Open it and follow the installer steps.
- Launch Panori Studio and create or open a project.
Windows security prompt
The current installer is not code-signed, so Windows may show an “Unknown publisher” or SmartScreen warning. Confirm it came from panoristudio.com and compare its checksum.
Installer SHA-256
537DEDBFFB714453B937440BFFF7D9EF085301B948E27071CB4385EE648C527B
Upgrading from 1.3.1 or earlier
Back up your project folders and original media first. Uninstall the older application, then install 1.3.4. The application identity changed, so Windows can otherwise list both copies. Keep the old installation until you have secured your backups.
Publishing and project backups
Publish online needs internet. Pilot limits are 500 MB per tour, 95 MB per file, 2,000 files per tour, five new tours per app installation daily, and 20 per network daily. Publish document hotspots as PDFs.
Keep a private backup of the complete project, including its publishing credentials, and the media it uses. Anyone with the tour's secret key can manage that tour. Do not send project files or keys publicly. If you lose control of a published tour, contact support with its URL so we can investigate ownership.
Use the app to take a tour offline. Offline tours' stored files are not automatically deleted. For deletion, email hello@panoristudio.com with the tour URL; valid requests are completed within 30 days.
Application updates
When the app starts with internet access, it checks for a newer version. An Update button appears in the top toolbar when one is available. Save your work, then click it to download, install and restart. The Individual 1.3.2 to 1.3.3 update was tested successfully on Windows, with all project files preserved. Copies older than 1.3.2 need a one-time manual installation from the download page.
Common checks
- Use 64-bit Windows 10 or Windows 11.
- Keep enough disk space for your media.
- Use equirectangular 360° images for panorama scenes.
- Use a WebXR-compatible headset and browser for headset mode.
Contact support
Email hello@panoristudio.com with the app and Windows versions, what you expected, and what happened.